Location: Bengaluru
Firm: UD Vans
Job Overview
UD Vans is thought for our pioneering applied sciences and merchandise inside the industrial automotive business. We’re in search of an expert with a ardour to unravel complicated buyer issues on vehicles to assist uptime. This place is organized inside High quality & Buyer Satisfaction division , UD Vans Expertise in Bangalore
Place Description
Because the product specialist You can be accountable to supply assist for all technical questions from Market Firms & Non-public importers primarily within the space of Electrical Electronics, Telematics & Diagnostics and take lead in securing that our autos are up & working ; guarantee that we get a deeper and higher understanding of how our merchandise are used and convey this suggestions again to engineering groups inside product growth. This work is completed in shut cooperation with sellers, software program/{hardware} growth, automobile growth and different cross useful groups .
Obligations and Duties
- Present technical assist to assist uptime of vehicles
- Carry out design of experiments and supply well timed containment answer in direction of buyer uptime
- Contribute within the related product high quality boards by actively reporting upcoming high quality points and different product issues arising throughout Service
- Take part in methodology examine in direction of maintainability & serviceability of truck
- Construct community with Importers and Market corporations to know our clients higher and enhance software data
- Provoke, Put together & Launch Service Literature for high quality points
- Put together & drive actionable objects from Diagnostic analytics
- Contribute to the continuous enchancment of current processes & methods
- Be the go-to individual for Market corporations in Telematics & Electronics assist
Minimal {Qualifications}
- Bachelor Diploma in Engineering (Electronics Instrumentation & management engineering Mechatronics Vehicle)
- 3-6 years of expertise in automotive area
- Fingers on expertise in diagnostics developmenttesting troubleshooting
- Good understanding of truck utilization, it’s purposes & market data
- Good analytical & prioritization abilities with consequence oriented structured strategy
- Communication abilities: Fluent in English (each written & spoken)
- Teamwork: Constructing co-operation amongst people, departments, sharing data and sources and dealing to realize group objectives
- Buyer first mindset: Understanding buyer wants and addressing them at proper high quality & pace
- Capacity to work in multicultural atmosphere is a should
