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HomeBig DataDiligent enhances buyer governance with automated data-driven insights utilizing Amazon QuickSight

Diligent enhances buyer governance with automated data-driven insights utilizing Amazon QuickSight

This publish is co-written with Vidya Kotamraju and Tallis Hobbs, from Diligent.

Diligent is the worldwide chief in trendy governance, offering software program as a service (SaaS) companies throughout governance, danger, compliance, and audit, serving to corporations meet their environmental, social, and governance (ESG) commitments. Serving greater than 1 million customers from over 25,000 clients around the globe, we empower transformational leaders with software program, insights, and confidence to drive higher influence and lead with function.

We offer the proper governance know-how that empowers our clients to behave strategically whereas sustaining compliance, mitigating danger, and driving effectivity. With the Diligent Platform, organizations can deliver their most important knowledge into one centralized place. By utilizing highly effective analytics, automation, and unparalleled trade knowledge, our clients’ board and c-suite get related insights from throughout danger, compliance, audit, and ESG groups that assist them make higher choices, sooner and extra securely.

One of many greatest obstacles that clients face is acquiring a holistic view of their knowledge. To successfully handle dangers and guarantee compliance, organizations must have a complete understanding of their operations and processes. Nonetheless, this may be tough to realize. Eventualities reminiscent of knowledge being dispersed throughout a number of techniques and departments, or if knowledge is just not persistently collected and up to date, or if knowledge is just not in a format that may be simply analyzed can all current numerous challenges. To handle them, we turned to Amazon QuickSight to boost our customer-facing merchandise with embedded insights and reviews.

On this publish, we cowl what we have been on the lookout for in a enterprise intelligence (BI) device, and the way QuickSight met our necessities.

Narrowing down the competitors

To successfully serve our clients, we wanted a platform-wide reporting resolution that might allow our customers to centralize their governance, danger, and compliance (GRC) applications, and gather data from disparate knowledge sources, whereas permitting for built-in automation and analytics for data-driven insights, thereby offering a curated image of GRC with confidence.

After we began our analysis into numerous BI device choices to embed into our platform, we narrowed the listing all the way down to a handful that had many of the capabilities we have been on the lookout for. After reviewing the choices, QuickSight was our high possibility when it got here to the convenience of integration with our current AWS-built ecosystem. QuickSight provided every thing we wanted, with the pliability we wished, at an reasonably priced value.

Why we selected QuickSight

There are a lot of knowledge factors that may be helpful for making enterprise choices; the particular knowledge factors which might be most important will rely upon the character of the enterprise and the selections being made. Nonetheless, there are some widespread varieties of knowledge which might be usually necessary for making knowledgeable enterprise choices: monetary knowledge, advertising knowledge, operational knowledge, and buyer knowledge.

Translating these necessities into BI device performance, we have been on the lookout for:

  • A seamless approach to get hold of a holistic and unified view of knowledge
  • The flexibility to deal with substantial quantities (over 100 TB) of knowledge
  • Sufficient flexibility to assist the altering wants of our resolution as we develop
  • Nice worth for the value

QuickSight checked all of the containers on our listing. Essentially the most compelling explanation why we finally selected QuickSight have been:

  • Visualization and reporting capabilities – QuickSight provides a variety of visualization choices and permits creation of customized reviews and dashboards
  • Information sources – QuickSight helps all kinds of knowledge sources, making connection and evaluation straightforward
  • Ease of integration – QuickSight match seamlessly with our current AWS know-how stack with a value that matches our funds

Complete, customized, customer-facing reporting platform

Right this moment, we’re utilizing Quicksight to create a customer-facing reporting platform that enables our clients to report on their knowledge inside our ecosystem. QuickSight helps empower our clients by placing the reporting instruments and functionality of their fingers, permitting them to get a complete, customized (by way of row-level safety) view of knowledge, distinctive to their workflow.

The next screenshot exhibits an instance of our Points & Actions dashboard, designed for danger managers and audit managers, displaying numerous points in want of consideration.

QuickSight has supplied a approach to allow our clients to deliver knowledge and intelligence to the board or management groups in a easy, extra streamlined means that saves effort and time—by automating normal reporting and surfacing it in a wealthy and interactive dashboard for administrators. Boards and leaders could have entry to curated insights, culled from each inside operations and exterior sources, built-in into the Diligent Boards platform—visualized in such a means that their knowledge tells the story that accompanies the board supplies.

For us, essentially the most compelling advantage of utilizing QuickSight is the convenience of integration with Diligent’s current tech stack and knowledge stack. Quicksight integrates seamlessly with different AWS merchandise in our know-how stack, making it straightforward to include knowledge from numerous sources and techniques into our dashboards and reviews.

QuickSight was the right match

Our clients love the pliability with reporting. Quicksight supplies a spread of visualization choices that enables customers to customise their dashboards and reviews to suit their particular wants and preferences. We love that the QuickSight workforce is open to taking immediate motion on buyer suggestions. Their steady and frequent characteristic launch course of is confidence-inspiring.

QuickSight helps us present flexibility to our clients, enabling them to shortly put the proper knowledge in entrance of the proper viewers to make the proper enterprise choices.

To be taught extra, go to Amazon QuickSight.

Concerning the Authors

Vidya Kotamraju is a Product Administration Chief at Diligent, with near 2 a long time of expertise main award-winning B2B, B2C product and workforce success throughout a number of industries and geographies. At the moment, she is concentrated on Diligent Highbond’s Information Automation Options.

Tallis Hobbs is a Senior Software program Engineer at Diligent. As a earlier educator, he brings a singular ability set to the engineering area. He’s passionate in regards to the AWS serverless area and presently works on Diligent’s shopper going through Quicksight integration.

Samit Kumbhani is a Sr. Options Architect at AWS primarily based out of New York Metropolis space. Has has 18+ years of expertise in constructing functions and focuses on Analytics, Enterprise Intelligence and Databases. He enjoys working with clients to know their challenges and clear up them by creating progressive options utilizing AWS companies. Exterior of labor, Samit loves taking part in cricket, touring and spending time together with his household and pals.



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