Shimla just lately witnessed a joyous celebration as BSNL fiber broadband companions got here collectively to commemorate their victory within the championship program organized by BSNL. The occasion grew to become much more particular with BSNL’s announcement of latest and improved companies.
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One of many highlights of the event was the revealing of the upgraded model of the MyBSNL cellular app. Recognizing the rising significance of cellular apps in buyer communication, BSNL goals to rework this platform right into a seamless channel for zero-touch service supply.
In accordance with Shri Vivek Banzal, Director (Shopper Fastened Entry) at BSNL Board, “The cellular app goes to be the principle channel of buyer communication, and we’re evolving this platform to allow zero-touch service supply for our clients.”
The MyBSNL cellular app has undergone important enhancements to supply BSNL customers with final management and comfort. With only a click on of a finger, customers can now simply handle all their BSNL cellular companies. Listed below are a few of the power-packed options provided by the app’s new and improved consumer interface:
- Interactive Dashboards: The app supplies customers with complete utilization statistics by interactive dashboards, giving them a transparent understanding of their service utilization.
- One-Contact Recharge and High-Up: Pay as you go cellular customers can now recharge and top-up their accounts with only one contact. The app additionally recommends the most effective plans primarily based on particular person preferences and utilization patterns.
- Straightforward Postpaid Invoice Cost: Customers can conveniently entry info relating to their complete invoice, unbilled quantity, and excellent steadiness. This simplifies the method of postpaid invoice funds.
- Account Administration: The MyBSNL app permits customers so as to add BSNL numbers of their family and friends to their accounts, enabling them to handle transactions and companies for a number of connections from a single platform.
- Plan Expiry Alerts: The app sends well timed alerts to customers relating to the expiry of their energetic plans or packs, guaranteeing that they keep knowledgeable and make needed preparations for continued service.
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With the upgraded MyBSNL cellular app, BSNL customers now have full management and suppleness over their BSNL cellular companies, empowering them to handle their accounts, monitor utilization, and conveniently recharge or pay payments.
The celebration in Shimla marked not solely the victory of BSNL fiber broadband companions but additionally showcased BSNL’s dedication to enhancing buyer expertise by revolutionary options.
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The upgraded MyBSNL cellular app is about to revolutionize buyer communication and repair supply, offering customers with a seamless and hassle-free expertise.